Your satisfaction is my highest concern. However, because of the unique, hand-made nature of the items offered for sale on this website, I do not offer returns except in the case of damaged merchandise; but please contact me if you have a problem with your order. I do offer returns on Tee Shirts if the size or color is wrong. Please contact me within 30 days.
- If your item is damaged in transit, please contact me as soon as possible
- Include a photo of the damage with the packaging
- I will do what I can to make things right for you.
I only replace items if they are defective or damaged. If you need to exchange it for the same item, send me an email at suzi@eodhomedecor and send your item to: 329 Legends Drive, Lewisville, TX 75057.
To return your product, you should mail your product to: 329 Legends Drive, Lewisville, TX 75057.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact me at firstname.lastname@example.org for questions related to refunds and returns.